Shipping Policy

Thank you for shopping with JAMPAX. We are committed to processing and shipping your order as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days after payment is received.

• Orders are processed Monday through Friday, excluding weekends and holidays.

• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Shipping Methods

Shipping options and estimated delivery times are displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed. Actual delivery times may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Restrictions

JAMPAX ships only to locations where our products are legal. It is the customer's responsibility to understand and comply with all applicable local, state, and federal laws before placing an order.

We reserve the right to cancel or refuse orders that cannot legally be shipped to the destination provided.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

JAMPAX is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the shipping carrier to assist in resolving the issue.

Delivery Issues

Once a package has been marked as delivered by the shipping carrier, JAMPAX is not responsible for lost or stolen packages. If you believe your package was delivered incorrectly, please contact the shipping carrier directly and then reach out to our customer support team if additional assistance is needed.

Age Requirement

By placing an order, you certify that you are 21 years of age or older and legally permitted to purchase our products.

Questions

If you have any questions about shipping or your order, please contact our customer support team using the contact information provided on our website.